Construction management and organisational behaviour / Maureen Rhoden with Brian Cato.

Includes bibliographical references (pages 205-207) and index.

1. Introduction -- Structure of the book -- 2. History of Management -- Introduction -- Scientific management -- Classical theory -- Human relations theory -- The Hawthorne studies and human relations theory -- Theory X and Theory Y -- Decision theory -- Work activity theory -- Competencies theory -- Process theory -- Is management a science or an art? -- Conclusion -- Chapter summary -- Useful website -- Further reading -- References -- 3. The Nature of Management -- Introduction -- The role of a manager -- Contemporary management functions -- The organization's expectations -- The person -- Balancing different management roles -- Conclusion -- Chapter summary -- Useful website -- Further reading -- References -- 4. Leadership -- Introduction -- Behavioral theories -- Situational leadership -- Contingency theories -- Individual leadership skills -- Leadership styles -- Changing leadership styles -- Chapter summary -- Useful website -- Further reading -- References -- 5. Communications and Motivation -- Introduction -- Motivation -- What is motivation? -- The process of motivation -- Expectations from work -- Barriers to motivational behavior -- Theories of motivation -- Chapter summary -- Useful websites -- Further reading -- References -- 6. Conflict and Negotiation -- Introduction -- Negotiation game plan -- Receiving notification of a potential conflict -- Win-win conflict negotiation -- Negotiating -- Compromise Position -- Withdrawing from the conflict -- Smoothing the conflict through negotiation -- Chapter summary -- Useful website -- Further reading -- References -- 7. Creative Problem Solving -- Introduction -- Bounded and unbounded problems -- Solving problems -- Messy, soft or wicked problems -- Creative problem solving -- individuals -- Creative problem solving -- learns -- Brainstorming techniques for teams -- Case studies -- Selecting appropriate problem solving techniques -- Chapter summary -- Useful websites -- Further reading -- References -- 8. Managing Organizational Change -- Introduction -- Brief history of organizational change -- Managing change -- Triggers for organizational change -- Determinist and voluntarist models -- Perceptions of organizational change -- Communicating organizational change -- Employee interpretations of organizational change -- Individual resistance to change -- Transitioning nature of sites and project teams -- Group interpretations of organizational change -- Group resistance to change -- Planned organizational change -- Organizational development and change -- The situational approach to change management -- John Kotter's model -- Political influences and change management -- Chapter summary -- Useful websites -- Further reading -- References -- 9. Entrepreneurship and Innovation -- Introduction -- Characteristics of successful entrepreneurs -- Work style -- Leadership style -- The entrepreneur as a leader -- Innovation -- Organizational culture -- Disruptive innovations -- Change for the sake of change? -- Small enterprises -- Chapter summary -- Useful websites -- Further reading -- References -- 10. Organizational Culture -- Introduction -- Culture has vs culture is -- Integration vs differentiation/fragmentation -- Culture managed vs culture tolerated -- Symbolic leadership vs management control -- The iceberg model -- Theories of organizational culture -- Globalization and cultures -- Organizational socialization -- National cultures -- Chapter summary -- Useful website -- Further reading -- References -- 11. Organizational Strategy -- Introduction -- Stakeholders -- Competitive advantage -- Porter's five forces -- Organizational capability -- The strategic loop -- Strategic approaches in small firms -- Chapter summary -- Useful websites -- Further reading -- References -- 12. Organizations and Structures -- Introduction -- Theoretical models of organizational structure -- Organizational design -- The shamrock organization -- Situational factors -- Chapter summary -- Useful websites -- Further reading -- References.

"Construction Management and Organisational Behaviour provides a comprehensive account of management ideas and practices, focusing on human relations within construction management. Easily accessible and suitable for use in face to face or in distance learning situations, it discusses a range of themes and trends covering evidence based management practices in the construction industry. A variety of learning elements are included, such as chapter summaries, case studies, reflective questions, useful websites and annotated further reading lists. Final year and post graduate students of construction and civil engineering, as well as managers at all levels within the construction industry, will find this an ideal introduction to the range of soft skills they need to acquire to enable them to become successful construction managers".