Communication skills handbook / Jane Summers, Brett Smith.

Includes bibliographical references and index.

1 General Guidelines for Assessment 1.1 Introduction 1.2 Assignment preparation guidelines 1.3 Writing guidelines 1.4 Presentation guidelines 1.5 Thesis writing 1.6 Making the most of the library 1.7 Summary 2 Referencing 2.1 Introduction 2.2 Unethical behaviour 2.3 Referencing -- general information 2.4 Methods of referencing 2.5 The Harvard system 2.6 In-text references 2.7 LOR entries for paper-based sources -- specific rules and examples 2.8 Electronic referencing method 2.9 LOR entries for electronic sources -- specific rules and examples 2.10 Films, videos, television and online images 2.11 Summary 2.12 Example of the Harvard referencing system 2.13 List of references 3 Report writing 3.1 Introduction 3.2 Report structure 3.3 Summary 4 The case study 4.1 Introduction 4.2 Preparing a case analysis 4.3 The structure of the case analysis report 4.4 Strategic analysis tools 4.5 Summary 4.6 List of references 5 Essay writing 5.1 Introduction 5.2 Selecting the topic 5.3 Analysing the topic 5.4 Planning 5.5 Research 5.6 Writing the essay 5.7 Style 5.8 Sample essay 5.9 Summary 5.10 Some variations on the formal essay structure 6 Oral presentations 6.1 Overview 6.2 Oral presentations at university 6.3 Preparing the presentation 6.4 Delivering the presentation 6.5 Handling questions from the audience 6.6 Computer-based presentation software 6.7 Summary 6.8 Alternatives to oral presentations for distance education students 7 Examination techniques 7.1 Introduction 7.2 General hints 7.3 Pre-examination planning 7.4 Content and style of questions 7.5 Dos and don'ts when answering examination questions 7.6 Summary 8 Winning the 'right' job 8.1 Introduction 8.2 The job search 8.3 Preparing 'my story' 8.4 How will I be 'assessed' by my potential employer? 8.5 Social networking sites 8.6 What do I do after the interview? 8.7 Summary 8.8 List of references

The new edition of this handbook has been revised and updated to equip contemporary university students with the written and oral communication guidelines they need. Suitable for use across all disciplines, the handbook provides a wealth of examples and practical tips for preparing and presenting oral reports, essays and assignments.