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Operations strategy : design, implementation and delivery / Alex Hill, Terry Hill.

By: Contributor(s): Material type: TextTextPublisher: London : Palgrave Macmillan, 2018Description: xxiii, 414 pages : illustrations ; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781137532763
Subject(s): DDC classification:
  • 658.4012 HI.O 2018 23
Contents:
1. Operations strategy: introduction -- 2. Operations strategy: principles and concepts -- 3. Developing an operations strategy: methodology -- 4. Service delivery system choice -- 5. Process choice -- 6. Servicer/ product profiling -- 7. Focus: Principles, concepts and methodology -- 8. Make or buy and managing the supply chain -- 9. Infrastructure choice -- 10. Developing a business case -- Index.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Books Books The Knowledge Hub Library Engineering 658.4012 HI.O 2018 (Browse shelf(Opens below)) Not For Loan 211815
Books Books The Knowledge Hub Library Engineering 658.4012 HI.O 2018 (Browse shelf(Opens below)) Not For Loan 211816
Books Books The Knowledge Hub Library Engineering 658.4012 HI.O 2018 (Browse shelf(Opens below)) Not For Loan 211817
Books Books The Knowledge Hub Library Engineering 658.4012 HI.O 2018 (Browse shelf(Opens below)) Not For Loan 211818
Books Books The Knowledge Hub Library Engineering 658.4012 HI.O 2018 (Browse shelf(Opens below)) Not For Loan 211819

Includes bibliographical references and index.

1. Operations strategy: introduction -- 2. Operations strategy: principles and concepts -- 3. Developing an operations strategy: methodology -- 4. Service delivery system choice -- 5. Process choice -- 6. Servicer/ product profiling -- 7. Focus: Principles, concepts and methodology -- 8. Make or buy and managing the supply chain -- 9. Infrastructure choice -- 10. Developing a business case -- Index.

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