Systems analysis and design / Kenneth E. Kendall, Julie E. Kendall.

Includes bibliographical references and index.

Part I: Systems analysis fundamentals -- Systems, roles, and development methodologies -- Understanding and modeling organizational systems -- Project management -- Part II: Information requirements analysis -- Information gathering : interactive methods -- Information gathering : unobtrusive methods -- Agile modeling and prototyping -- Part III: The analysis process -- Using data flow diagrams -- Analyzing systems using data dictionaries -- Process specifications and structured decisons -- Object-oriented systems analysis and design using UML -- Part IV: The essentials of design -- Designing effective output -- Designing effective input -- Designing databases -- Human-computer interaction -- Part V: Quality assurance and implementation -- Designing accurate data entry procedures -- Quality assurance and implementation.

For undergraduate systems analysis and design courses. This Global Edition has been edited to include enhancements making it more relevant to students outside the United States Kendall and Kendall's Systems Analysis and Design, 9e, is a human-centered book that concisely presents the latest systems development methods, tools, and techniques to students in an engaging and easy-to-understand manner.