An introduction to helping skills : counselling, coaching and mentoring / Jane Westergaard.

Chapter 6 authored by Barbara Bassot.

Ten case studies by Amy Cosgrove and nine others.

Includes bibliographical references and index.

About the author -- Acknowledgements -- Introduction to the book: defining the helping relationship -- Part I. Theory, Approaches and Skills : -- 1. Helping Roles and Professions: Defining the Terms -- 2. A Helping Model: Counselling, Coaching and Mentoring -- 3. Foundation Skills for Effective Helping -- 4. Advanced Skills for Effective Helping -- 5. Skills in Context -- 6. The Reflective and Reflexive Helper / Barbara Bassot -- 7. The Ethical Dimension of Helping -- 8. Working with Diversity -- 9. Supervision and Continuing Professional Development for Helpers -- Part II. Roles in the Helping Professions : -- Case Study 1. 'Annie', contributed by a learning support assistant in a mainstream secondary school -- Case Study 2. 'Maggie', contributed by a life-coach in private practice -- Case Study 3. 'Caller', contributed by a telephone helpline counsellor -- Case Study 4. 'Diane', contributed by an NHS community drugs and alcohol worker -- Case Study 5. 'Kane', contributed by a teacher in a children's hospital -- Case Study 6. 'Letchme', contributed by a registered manager of a children's home -- Case Study 7. 'Amy', contributed by a counsellor and coach therapist in private practice -- Case Study 8. 'Joe', contributed by a trainee probation officer -- Case Study 9. 'Megan', contributed by a care manager assistant -- Case Study 10. 'Kanta', contributed by a surgical nurse specialist -- References -- Index.

Readers will be introduced to the three core approaches of counselling, coaching and mentoring, and shown how they work across a variety of settings, including therapy, teaching, social work and nursing.