Management : concepts & practices / Tim Hannagan ; with contributions from Roger Bennett [and others].

Includes bibliographical references (pages 744-768) and index.

1. The challenge of management -- 2. Leadership in management -- 3. Managing a consumer focus -- 4. Strategic marketing management -- 5. Strategic management -- 6. Strategic development -- 7. Quality management strategy -- 8. Strategic management in the public sector -- 9. Organisational management -- 10. Organisational communication -- 11. Human resources management -- 12. The challenge of motivating others -- 13. Management decision making -- 14. Operations management -- 15. Business and management information -- 16. Managerial finance and accounting -- 17. Business ethics and corporate social responsibility -- 18. Environmental issues and corporate environmental management -- 19. Globalisation and multinational management -- 20. Management in perspective.

Managers face increasingly rapid changes in the technology, culture and environment in which they work. This book analyses the challenges and rewards facing managers in terms of theory and practice in all areas of management.