@book{199, author = {Rubin, Jeffrey, and Chisnell, Dana.}, title = {Handbook of usability testing :}, publisher = {Wiley Publications,}, year = {2008.}, address = {Indianapolis, IN :}, edition = {Second edition.}, note = {Includes index.}, url = {https://ebookcentral.proquest.com/lib/coventry/detail.action?docID=343716&query=Handbook+of+usability+testing+%3A+how+to+plan%2C+design%2C+and+conduct+effective+tests} }