TY - BOOK AU - Chaffey,Dave AU - Edmundson-Bird,David AU - Hemphill,Tanya TI - Digital business and e-commerce management: strategy, implementation and practice SN - 9781292193335 AV - HF5548.32 .C472 2019 U1 - 658.872 CH.D 2019 23 PY - 2019/// CY - Harlow, England, New York PB - Pearson KW - Electronic commerce KW - Business enterprises KW - Computer networks N1 - Includes bibliographical references and index; Introduction to digital business -- Opportunity analysis for digital business and e-commerce -- Managing digital business infrastructure -- Key issues in the digital environment -- Digital business strategy -- Supply chain and demand -- Digital marketing -- Customer relationship management -- Customer experience and service design -- Managing digital business transformation and growth hacking N2 - "This new edition of Dave Chaffey's bestselling book, joined this time by fellow authors Tanya Hemphill and David Edmundson-Bird, is your guide to answering these tough questions. Written in an engaging and informative style, Digital business and e-commerce management will give you the knowledge and skills to be able to handle the speed of change faced by organisations in the digital world." -- Provided by publisher ER -