TY - BOOK AU - Blundel,Richard AU - Ippolito,Kate AU - Donnarumma,David TI - Effective organisational communication : : perspectives, principles and practices / T2 - Always learning SN - 9780273774860 U1 - 658.45 BL.E 2013 23 PY - 2013/// CY - Harlow : PB - Pearson, KW - Business communication N1 - "First published in Great Britain as Effective business communication by Prentice Hall in 1998 ..."--Title page verso; Includes bibliographical references and index; Perspectives on communication -- part 1. Principles of communication. Breaking barriers: communication in practice ; Using words: verbal communication ; Making pictures: non-verbal communication ; Developing arguments: persuasive communication ; Establishing a dialogue: interactive communication ; Making connections: organisational communication -- part 2. Communication in practice. Letters, e-mails and instant messaging: written communication ; Reports, briefing papers and summaries ; Adverts, social media, news releases and exhibitions ; Interviews, questioning and listening ; Presentations and audio-visual technologies ; Meetings, teams and negotiations ; Communication in perspective N2 - "Effective Organisational Communication is a comprehensive introduction to the principles of effective communication within and between organisations. Combining a strong theoretical grounding and real-world examples, it encourages students to explore fresh perspectives, challenge popular assumptions and gain new insights, while also developing practical communication skills ..."--Page [4] of of cover ER -