Effective organisational communication : perspectives, principles and practices /
Richard Blundel, Kate Ippolito, David Donnarumma.
- Fourth edition.
- xxvii, 410 pages : illustrations ; 25 cm
- Always learning .
- Always learning .
"First published in Great Britain as Effective business communication by Prentice Hall in 1998 ..."--Title page verso.
Includes bibliographical references and index.
Perspectives on communication -- part 1. Principles of communication. Breaking barriers: communication in practice ; Using words: verbal communication ; Making pictures: non-verbal communication ; Developing arguments: persuasive communication ; Establishing a dialogue: interactive communication ; Making connections: organisational communication -- part 2. Communication in practice. Letters, e-mails and instant messaging: written communication ; Reports, briefing papers and summaries ; Adverts, social media, news releases and exhibitions ; Interviews, questioning and listening ; Presentations and audio-visual technologies ; Meetings, teams and negotiations ; Communication in perspective.
"Effective Organisational Communication is a comprehensive introduction to the principles of effective communication within and between organisations. Combining a strong theoretical grounding and real-world examples, it encourages students to explore fresh perspectives, challenge popular assumptions and gain new insights, while also developing practical communication skills ..."--Page [4] of of cover.