TY  - BOOK
AU  - Hill,Alex
AU  - Hill,Terry
TI  - Operations management
SN  - 9780230362901
AV  - TS155 .H462 2012
U1  - 658.5 HI.O 2012 23
PY  - 2012///
CY  - Houndmills, Basingstoke, Hampshire ; , New York
PB  - Palgrave Macmillan
KW  - Production management
N1  - Order of authors reversed from previous ed; Includes bibliographical references and index; Managing Operations -- Operations Strategy -- Managing People -- Designing and Delivering Services and Products -- Designing Services and Products -- Delivery services -- Making Products -- Location and Layout -- Managing Operations -- Managing Capacity -- Scheduling & Executing Operations -- Managing Inventory -- Managing Quality -- Managing the Supply Chain -- Improving Operations -- Analyzing Operations -- Improving Operations -- Corporate Social Responsibility
N2  - "Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world.  New to this edition:   - New chapters on CSR, Ethics and "Analyzing the Business" - Increased coverage of performance measurement  - New coverage of six sigma and Taguchi  - New section on lean management and improving operations  - Increased coverage of MRP  - Chapters on time and productivity, maintenance and new technology removed  - The preface has been overhauled with a section dedicated to the differences between Operations Management and Essentials of Operations Management  - All the chapters have been re-worked to make the content broader and the coverage deeper"--
ER  -