Hill, Alex,  1972- <br/><br/>
Essential operations management /  
Alex Hill & Terry Hill. 
 - Second edition 
 - xxiv, 383 pages :  illustrations (some color) ;  28 cm. 
<br/><br/> Previous edition: 2011. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Introduction -- Managing operations -- Operations strategy --  Designing and delivering services and products --  Designing services and products -- Delivering services -- Making products -- Location and layout -- Managing operations -- Managing capacity -- Scheduling and executing operations -- Managing inventory -- Managing quality -- Managing the supply chain -- Improving operations.  
<br/><br/> This textbook provides a concise, student-friendly overview of operations management, striking a balance between coverage of the service and manufacturing industries that reflects current trends and supported by well-developed international case studies and learning features. 
<br/><br/><label>ISBN: </label>9781137526564 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management.<br/>Production management.
<br/><br/><label>LC Class. No.: </label>HD31  / .H4884 2018 
<br/><br/><label>Dewey Class. No.: </label>658.5 HI.E 2018