TY  - BOOK
AU  - Hill,Alex
AU  - Hill,Terry
TI  - Operations strategy : : design, implementation and delivery 
SN  - 9781137532763
U1  - 658.4012 HI.O 2018 23
PY  - 2018///
CY  - London :  
PB  - Palgrave Macmillan
KW  - Strategic planning
KW  - Production planning
KW  - Case studies
KW  - Production management
N1  - Includes bibliographical references and index; 1. Operations strategy: introduction -- 2. Operations strategy: principles and concepts -- 3. Developing an operations strategy: methodology -- 4. Service delivery system choice -- 5. Process choice -- 6. Servicer/ product profiling -- 7. Focus: Principles, concepts and methodology -- 8. Make or buy and managing the supply chain -- 9. Infrastructure choice -- 10. Developing a business case -- Index
ER  -